How can I contact the customer care team?

Our Customer Care representatives are based out of the TerraCycle headquarters in Trenton, NJ.

You can send us an email at customercare@terracycle.ca

Or you can call us at +1 (800) 758-2943

Operating hours:

Monday - Thursday: 09:00-17:00 EST

Friday: 09:00-13:00 EST ​

Please note: our offices are closed on public holidays.