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Welcome to the TerraCycle® Canada Help Centre!

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  1. TerraCycle CA
  2. Managing Your TerraCycle® Account
  3. Managing Your TerraCycle® Account

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Managing Your TerraCycle® Account

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  • How to get started?
  • How to see your points and redeem them
  • How to see your programs and download prepaid labels
  • How to join a free recycling program
  • How to visit your profile
  • How to make a TerraCycle account
  • You became an active participant, now what?
  • Why are my points expired? 
  • How can I remove a program from my account?
  • I can’t download a free shipping label. Why?
  • How can I delete my account?
  • How can I be notified of new program launches?
  • My chosen charity is unapproved. What steps are required to approve it?
  • I have not been credited points for my shipment. Why?
  • How can I redeem points for my chosen charity?
  • How can I change my account details?

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