Why are my points expired? 

As per our terms of use, points expire and the account holding them will be closed if there is no activity in the program account for a one year period. Activity in a program account means downloading a shipping label, shipping a package of appropriate post-consumer material to TerraCycle or an election entered onto TerraCycle’s web site to either designate points for a specific program or redemption of points into cash to be sent to a designated charity or school. Expired points are not available for designation to charities or for redemption. In addition, all checks expire one year after issue and no replacement requests for lost checks will be honored after one year of the issuance date of the original check.