How can I remove a program from my account?

 

You can easily stop participating in your chosen program at any time.

To remove the program from your account, please follow these steps:

1) Log into your TerraCycle® account

2) Click ‘My Account’

3) Under ‘My Recycling Programs’, please find the program which you'd like to remove and click the small ‘x’ on the right-hand side. 

You’ll receive an automatic email from us to confirm you’ve removed yourself from the program. If you are a public drop-off location, please call 1-800-758-2943 or email customersupport@terracycle.com so we can remove your details from our interactive map. Otherwise, you will still be active on our map and visible. Please note, if you change your mind, you can only be reinstated on the program if spaces are still available

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